Privacy Policy

Last Updated: February 26, 2026

1. Introduction

Welcome to StaqPro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management software and related services (collectively, the "Service").

By accessing or using StaqPro, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

When you register for an account or use our Service, we may collect the following information:

  • Account Information: Name, email address, phone number, company name, job title, and password
  • Profile Information: Profile picture, contact details, and other information you choose to provide
  • Content: Project data, tasks, comments, files, and other content you create or upload
  • Communication Data: Messages, feedback, support requests, and other communications with us
  • Payment Information: Billing address, payment method details, and transaction history (processed securely through third-party payment processors)

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information:

  • Usage Data: Information about how you access and use the Service, including pages viewed, features used, and time spent
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Log Data: Server logs, error reports, and performance data
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: Creating and managing your account, processing transactions, and delivering our services
  • To Improve Our Service: Analyzing usage patterns, identifying issues, and enhancing functionality
  • To Communicate with You: Sending service-related notifications, responding to inquiries, and providing customer support
  • To Send Marketing Communications: With your consent, we may send promotional emails about new features, updates, or special offers
  • To Ensure Security: Detecting and preventing fraud, unauthorized access, and other security threats
  • To Comply with Legal Obligations: Meeting legal requirements, responding to legal requests, and enforcing our terms
  • For Business Purposes: Conducting research, analytics, and business development activities

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support
  • With Your Consent: We may share information when you explicitly consent to such sharing
  • For Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
  • To Comply with Laws: We may disclose information if required by law, court order, or government regulation
  • To Protect Rights: We may share information to protect our rights, property, or safety, or that of our users or others
  • Within Your Organization: If you use StaqPro through your organization, your data may be accessible to authorized members of your organization

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent where processing is based on consent
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of cookies we use:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to track visitors across websites for marketing purposes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure that your information receives an adequate level of protection.

10. Children's Privacy

StaqPro is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through a prominent notice on our Service for significant changes. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of the Service after any modifications to this Privacy Policy constitutes your acceptance of such modifications.

12. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by StaqPro. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services you visit.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@staqpro.space

Phone: +61 421 788 649

Address: 6/10 John Hines Ave, Minchinbury, NSW 2700, Australia

Developed by: RedTech Software